1. Acceptance of Terms

By accessing our website or using our logistics services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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2. Shipping Services

Worldwingcargo provides air freight, ocean freight, cargo handling, customs clearance, warehousing, trucking, and international logistics services.

We reserve the right to reject shipments that violate international shipping laws or contain prohibited goods.

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3. Customs Clearance

Customers are responsible for submitting accurate customs declarations, invoices, permits, and shipment details.

Delays caused by customs inspections, government agencies, or incomplete documentation are beyond our control.

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4. Prohibited Goods

The following items are strictly prohibited:

• Illegal drugs or substances
• Weapons and firearms
• Explosives or hazardous materials
• Counterfeit products
• Restricted chemicals
• Items prohibited by international law

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5. Payment Policy

All shipping charges, customs duties, taxes, handling fees, and storage charges must be paid before cargo release unless otherwise agreed.

Late payments may result in shipment delays, storage fees, or suspension of services.

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6. Shipment Delays

Worldwingcargo is not liable for delays caused by:

• Customs processing delays
• Weather conditions
• Port congestion
• Government restrictions
• Carrier disruptions
• Force majeure events

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7. Liability Limitation

Our liability for damaged or lost shipments is limited to the declared cargo value and applicable carrier policies.

We are not responsible for indirect losses, business interruptions, or consequential damages.

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8. Cargo Insurance

Customers are encouraged to obtain cargo insurance for valuable or sensitive shipments during transit.

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9. Customer Responsibilities

Customers must ensure:

• Proper packaging of cargo
• Legal shipment contents
• Accurate shipping information
• Compliance with shipping regulations

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10. Privacy & Security

We are committed to protecting customer data, shipment information, and business records through secure operational procedures.

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11. Website Usage

Unauthorized access attempts, misuse of tracking systems, malicious activities, or disruption of our website services are strictly prohibited.

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12. Service Modifications

We reserve the right to update, suspend, or discontinue services where necessary without prior notice.

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13. Governing Law

These Terms & Conditions are governed by applicable international logistics and shipping regulations.

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14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Email: support@worldwingcargo.com
Phone: +44 7935 316398
Office Address: 14 New Street, London, EC2M 4HE UK
Business Hours: Mon - Sat 09:00 - 19:00